As part of a quality standards agenda and auditing and safeguarding protocols, adopting the Care Protect system ensures a care service has a high degree of transparency. Our third party professional independent review not only provides greater levels of reassurance for all stakeholders, but also promotes high quality care delivery and excellent safety standards.
By recording actual events that are retained in secure cloud data storage files, our expert monitors can download footage upon request and provide an independent incident report. That detail can support an investigation, can quickly lead to resolution and allow the provider to action staff retraining, or a series of preventative interventions to mitigate the risk of any negative event ever re-occurring.
Care Home and Hospital staff teams have over time come to rely on the support of their Care Protect colleagues. They also know the system can protect them when a false allegation has been made about their practice. On those few occasions and recorded footage has completely exonerated them and enable the concern to be addressed objectively.